Privacy Policy

How we treat the information you provide on this website

At ERA Hosting your privacy is important to us. This privacy statement explains what personal data we collect from you and how we use it.

Information Collected

The information we gather enables us to personalize, improve and continue to operate our Services. In connection with certain aspects of our Services, we may request, collect and/or display some of your Personal Information. We may collect the following types of information from our users.

User Content

ERA Hosting collects and stores Personal Information, including the full name, company name, billing address, email address, IP address, landing page, and referring URL, for all users upon registration and use of the Services. You acknowledge that this information may be personal to you, and by creating an Account on the Services and providing Personal Information to us, you allow others, including us, to identify you and therefore may not be anonymous.

Account Information

Some features of our solution may allow you to provide content to the service. All content submitted by you to our solution may be retained by us indefinitely, even after you terminate your Account. We may continue to disclose such content to third parties in a manner that does not reveal Personal Information, as described in this Privacy Policy.

Financial Information

We do not currently collect financial information, such as your payment method (valid credit card number, type, expiration date or other financial information); that information is collected and stored by our third party payment processing companies (the “Payment Processors”), and use and storage of that information is governed by the Payment Processors’ applicable terms of service and privacy policy.

IP Address Information and Other Information Collected Automatically

• We may automatically receive and record information from your web browser when you interact with the Services, including your IP address and cookie information. This information is used for fighting spam/malware and also to facilitate collection of data concerning your interaction with the Services (e.g., what links you have clicked on).
• Generally, the Services may automatically collect usage information, such as the number and frequency of visitors to the Site. We may use this data in aggregate form, that is, as a statistical measure, but not in a manner that would identify you personally. This type of aggregate data enables us and third parties authorized by us to figure out how often individuals use parts of the Services so that we can analyse and improve them.

Information Collected Using Cookies

• ERA Hosting gathers anonymous usage information from our visitors via cookies for usage with Google Analytics.
• Cookies are pieces of text that may be provided to your computer through your web browser when you access a website. Your browser stores cookies in a manner associated with each website you visit. We may use cookies to enable our servers to recognize your web browser and tell us how and when you visit the Site and otherwise use the Services through the Internet.
• Our cookies do not, by themselves, contain Personal Information, and we do not combine the general information collected through cookies with other Personal Information to tell us who you are. As noted, however, we may use cookies to identify that your web browser has accessed aspects of the Services and may associate that information with your Account if you have one.
• Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways.
• This Privacy Policy covers our use of cookies only and does not cover the use of cookies by third parties. We do not control when or how third parties place cookies on your computer. For example, third party websites to which a link points may set cookies on your computer.

Use of Information

Collecting this data helps us understand what you are looking from the company, enabling us to deliver improved products and services.

Specifically, we may use data:

• For our own internal records
• To improve the products and services we provide
• To contact you in response to a specific enquiry
• To customise the website for you
• To send you promotional emails about products, services, offers and other things we think might be relevant to you.
• To send you promotional mailings or to call you about products, services, offers and other things we think might be relevant to you.
• To contact you via email, telephone or mail for market research reasons.

Unavailability of Personal Information

If we cannot collect the information we need about you, we may not be able to supply the products or service you require.

Links from Our Site

Our website may contain links to other websites.

Please note that we have no control of websites outside the erahosting.com.au domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.

Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.